Hi All,
 
We have migrated  our custom (non-ITSM) ARS application from 7.1
(Solaris-Sybase) to 8.1 (Linux-Oracle).
Currently facing issues with Set Field SQL action in various workflows due
to difference in SQL statments in Sybase and Oracle.
For instance in one of the activelinks,
on sybase
select Install_History from CM_Change_Mgmt where Change_Request__ =
"$Change_RequetID$"
which gets error on Oracle, to rectify it I made the below change
select Install_History from AOL_CM_Change_Mgmt where Change_Request__ =
'$Change_RequetID$'
single-quote
 
Since I don't know for the presence of "double-quotes" in the workflows for
similar actions, what would be the best way to rectify the set-fields
actions,push field, direct sql??
 
Regards,
Saurabh



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