Hi!
Someone has seen this behaviour? 1) set some search criteria directly in Incident's form like status=Assigned to Any Group, perform search. 2) Set refresh interval to 1 minute 3) Wait for refresh, if the selected incident moves to other status where not meet the search criteria the Incident Details go blank, the Result list may contain or not info. 4) Select any other Incident from Result List Panel, not the very first record and Remedy apparently shows in Result List the record but in the Incident Detail the info is from First Record in the result list. See attach image. Thanks Pedro _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
