Hi Alli am posting this on behalf of a friend.They are having problems with
time display on Change. The server is located in Germany, but when users in the
UK use the system the Start Date and Proposed Start Date show the server time
which is 1 hour ahead.So the call can theoretically be closed before it even
begins. They apparently logged a call with BMC but were told that is as
designed and to change this would be considered an enhancement! I cannot
believe displaying the correct time for a user can be an enhancement.
The list search is not working very well for me at the moment so I cannot find
a solution at the moment, but if anyone can help it would be greatly
appreciated.
ARS 8.1ITSM 8.1 not patched.OracleWindows.
Many thanks.
Shafqat Ayaz
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