Apparently not.  Is this a virtual Remedy server, or physical?  If Virtual,
ensure that it has a static MAC, not a dynamic one.  If the machine has
multiple NIC's, ensure that the 'primary' one enabled is the one that the
Remedy server was licensed under.

On Mon, Jun 29, 2015 at 2:50 PM, Pamela Morales <[email protected]>
wrote:

> Hi everybody,
>
> We need help urgently, the users of Remedy 7.6.04 cannot access even do
> any  task on Remedy, because they get ARERR 337 about licenses. but we
> review and the ARSERVER is with the correct license.
>
> Please help
>
> Pamela
>
>
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