Apparently not. Is this a virtual Remedy server, or physical? If Virtual, ensure that it has a static MAC, not a dynamic one. If the machine has multiple NIC's, ensure that the 'primary' one enabled is the one that the Remedy server was licensed under.
On Mon, Jun 29, 2015 at 2:50 PM, Pamela Morales <[email protected]> wrote: > Hi everybody, > > We need help urgently, the users of Remedy 7.6.04 cannot access even do > any task on Remedy, because they get ARERR 337 about licenses. but we > review and the ARSERVER is with the correct license. > > Please help > > Pamela > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

