If MobileReach does not work for you, doesn't My IT do something similar?
Joe _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of lisa bumshteyn Sent: Thursday, July 23, 2015 9:45 AM To: [email protected] Subject: Re: Off-line capability in Remedy ver 8.1.02 and 9 ** Thanks John. We're in the process of doing that, but so far it's not looking promising. Need some alternatives if this falls through. On Thu, Jul 23, 2015 at 9:26 AM, John Sundberg <[email protected]> wrote: ** I would suggest you work with MobileReach and work to get the security issues resolved. An introduction of a new technology will be way harder than getting the MobileReach solution tweaked to work within your security needs. -John On Thu, Jul 23, 2015 at 8:22 AM, lisa bumshteyn <[email protected]> wrote: ** Hi All, I'm looking to see if there are any tools out there for ver 8.1.02 and especially 9 that have off-line capability. . We have a need for the mobilie client to work offline and sync when a secured network is available. Currently we're using MobileReach, which has be working well, however the security requirements at the client have changed and direct traffic to a port will no longer be allowed. They need any third party tool to be able to go through the proxy, which MobileReach is limited on. BMC Mobility is another option that was explored. While it has offline capability now, with the introduction of MyIT/SmartIT they lost the ability to work offline and get it to sync afterwards. So the million dollar question is, what other tools are there that will accomplish the task. Thanks, Lisa Bumshteyn (347) <tel:%28347%29%20228-3207> 228-3207 _ARSlist: "Where the Answers Are" and have been for 20 years_ -- John Sundberg Kinetic Data, Inc. "Your business. Your process." 651-556-0930 I [email protected] <http://www.kineticdata.com/> www.kineticdata.com I <http://community.kineticdata.com/> community.kineticdata.com _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
