Hi Rebecca,

I'm using the 5.1.2, 6.3 and 7 WUT's all on one machine, each installed in
its own home directory. This works great for me.
Also, v7 is in fact support as a user tool to use against your 6.3 server
(as opposed to a 5.1.2 server) so there is no actual need to install
multiple versions.
Of course, if you are an admin it might be nice to be able to test problems
on both versions of the user tool.

Hope this helps,

Michiel


On 12/20/06, Rebecca Hammond <[EMAIL PROTECTED]> wrote:

Hi all,

Because we're going to be running two instances (6.3 and 7) of Remedy in
parallel for a while, we want to deploy the two versions and have them
operate independently.

I know that there are many considerations we need to be aware of, but I
want to be sure we cover all of them.  BMC's telling me that installing
two
versions of the client tools on one machine isn't supported, but I'm
fairly
confident it can be done.

First of all, I believe that although you specify the installer to run to
a
separate and distinct directory, the Registry keys will still only
reference one key - is there any way around that?

I want to be sure that for one user name, the Home directory is read
separately - is this possible?

Any advice, suggestions, instructions, etc. are most welcome!

Thanks,
Rebecca


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