Hi team, Currently we are using AR System 4.5.2 for one of our helpdesk application.
We some email command emails arriving form one email box to Remedy email box to create a record in the Remedy application. Now the sending email box was amended with '^' character before the email box name like previous it is "ABC" now it is changed as "^ABC". Moreover this email box is using only for auto notifications to the user and for email command emails which will processed by email engine (Remedy mail service). After we changed the email box name this functionality is not working. Please let me know if these new special character amendment is causing the problem or not? If yes please let me know how I can find the root cause of this problem. Thanks Ravi This email and any attachments may contain confidential information and intellectual property (including copyright material). It is only for the use of the addressee(s) in accordance with any instructions contained within it. If you are not the addressee, you are prohibited from copying, forwarding, disclosing, saving or otherwise using it in any way. If you receive this email in error, please immediately advise the sender and delete it. Steria may monitor the content of emails within its network to ensure compliance with its policies and procedures. Emails are susceptible to alteration and their integrity (including origin) cannot be assured. Steria shall not be liable for any modification to a message, or for messages falsely sent. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
