Thanks, Julie. I should clarify that I only upgraded Java on the Mid-tier server. AR Server was already on 8, so the paths there should be OK. Just the Mid-tier is the current issue.
Rick On Jul 31, 2015 8:28 AM, "Rockwood, Julie" <[email protected]> wrote: > ** > > Hi Rick, > > Our Java path seems to change regularly. Here is a list of what needs to > change with it. > > > > a. Edit monitor.cfg > > b. Change PATH environment variable > > c. Update jvm library in regedit for both email and flashboard > services. When in Regedit, the Email Engine service can be found under > HKEY_LOCAL_MACHINE -> SYSTEM -> CurrentControlSet -> servers->BMC Remedy > Email Engine hostname->Parameters. > > d. Change the tomcat6w.exe settings on mid-tier servers > > e. For UDM, Edit E:\Program Files\BMC > Software\ARSystem\diserver\data-integration\set-pentaho-env batch file. > > f. To export SRDs update E:\Program Files\BMC > Software\ARSystem\artools\arexport.bat > > g. If you need to run the email engine from the command line, Update > JavaPath in e:\program files\bmc software\arsystem\aremail\EmailStart > > > > Good Luck! > > *_____________________________________________________* > > Julie Rockwood > > SAE-3 – Site Infrastructure and Programs Software > > Los Alamos National Laboratory > > (505) 667-9846 > > > > > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Rick Cook > *Sent:* Friday, July 31, 2015 9:17 AM > *To:* [email protected] > *Subject:* Java 8 page display issues > > > > ** > > I have a new 8.1.02 server on Windows x64. Mid-tier server connected to > AR Server just fine until I upgraded from Java 7 to 8. I uninstalled > 7,rebooted, then installed 8 (x64). > > I then updated the Java path variables in both Tomcat and the local > Environmental settings to reflect the new location of Java. Restarted > Tomcat a few times. I even looked in the registry to be sure that Java 7 > was GONE. > > But now, when I attempt to connect from the Mid-tier server to either the > AR Server or even the Mid-tier configuration page, I get "Page cannot be > displayed" errors. > > Anyone encounter that, or could give me something else to look at? > > Rick > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
