Hi, You have to get a new license key from BMC support for your QA/test environment.
Regards, SriSamSri Appecherla +61 478877812 On Fri, Jul 31, 2015 at 7:29 AM, andres tamayo <cycom...@gmail.com> wrote: > ** > Hi list > > i'm facing an error trying to set up my QA/test Environment. > > I'm working with solaris 11 and we've made a copy of the solaris zones to > set up a new QA environment. > > > when i try to start the ar services i'm getting this error. > > Thu Jul 30 13:56:33 2015 : Action Request System(R) Server Version 8.1.02 > 201408260235 > (c) Copyright 1991-2013 BMC Software, Inc. > Thu Jul 30 13:56:33 2015 390600 : This COPY of the Action Request > System(R) does not have authorization key set, but is ready for use or > evaluation. > For unlimited capabilities, contact your sales representative. (ARNOTE 27) > Thu Jul 30 13:56:35 2015 PreloadTableThread : SQL database is not > available -- will retry connection (ARNOTE 590) > Thu Jul 30 13:56:35 2015 Preload Tables Thread DB access > > I already change the database configuration on ar.conf and arsystem files. > > I tested connecting to my production databse and it works but when i try > to connect to my QA database i'm getting this error. > > i already check from ars machine the database connection throug tnsping > and sqlplus and i'm able to connect and do queries to database. > > any ideas where start looking > > thanks for any tip. > > > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"