I see all of them, that's how I know there's more than 5 "Miller's." And they are all enabled. I tested 1 that I see in the list and one that I don't, and they are EXACTLY the same (except for Org and dept, etc). But that shouldn't matter about the org and dept if I set the OBO to Global-
I may need to get BMC to try to explain this to me, maybe it's a defect? Lisa -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tauf Chowdhury Sent: Tuesday, August 11, 2015 8:53 AM To: [email protected] Subject: Re: SRM 8.1 SP2 On Behalf Of Issues Lisa, With the user you are logged in as, can you do the same last name search on the People form without filling out the company? Similar results or do you see all? Sent from my iPhone > On Aug 10, 2015, at 10:42 AM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS > <[email protected]> wrote: > > 8.1 SP2 AR System and Oracle Database. > > I created a On Behalf Of setting that uses Global for Requested by and > Requested For, so I should see all users when I search on a last name > correct? > > I don't, I only see a fraction of the amount of users I should see when > searching on the last name (Miller for example). I should see more than 100 > Millers, but I only see 5. I compared all of them and I can't fine any rhyme > or reason why I should be able to see them all. > > Seems like a really easy setting to set, but it's not giving me the results > that I think I should see. Even though we are set for Multi-Tenancy, we only > have 1 company set up. > > I even tried adding the On Behalf Of Setting for our company (In addition to > Global) and I'm still not able to view all the users with a last name of > Miller when I do my search. > > Plus, even though we have FTS enabled, the search box does not bring up > ANYTHING when searching for miller. Only Miller will bring back data. > > Anyone have any ideas? > > Lisa Kemes > Remedy Consultant > Dev Technology Group > DLA Office: (717) 770-6437 > Cell Phone: (717) 602-9460 > [email protected] > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
