Hi All, Seeing an issue with the overview console. When logging on the console correctly displays Assigned to Me. Selecting All My Groups works but then when going back to something else, all open Incidents, Changes, Tasks, and Work Orders are displayed.
Has anyone seen this happen? Better yet, can anyone tell me how the queries are built? Have tried digging through the workflow and logs and have not hit on how it works yet. ARS 7.6.04 SP5 ITSM 7.6.04 SP2 Mid-Tier 7.6.04 SP5 Thanks Mark Mark Brittain Sr. OSD Systems Engineer ITILv3 Foundation, Continual Service Improvement NaviSite, Inc. - A Time Warner Cable Company [email protected]<mailto:[email protected]> Office: 315.634.9337 Mobile: 315.882.5360 [cid:[email protected]] ________________________________ This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
