Hi Brad,
I had the same issue so I installed MyIT without authentication. In theory you can re-enable authentication in the config.js file but I didn’t get this to work the first time then ran out of time to test it further. The password in this file should be encrypted which you can do by: - Open a command prompt and navigate to D:\ProgramFiles\BMCSoftware\Smart_IT_MyIT\Smart_IT_MyIT\node - Run the following command: node.exe D:\ProgramFiles\BMCSoftware\Smart_IT_MyIT\Smart_IT_MyIT\social\scripts\setmongodbpassword.js social_admin <unencrypted password> - Open the file D:\ProgramFiles\BMCSoftware\Smart_IT_MyIT\Smart_IT_MyIT\config.js and copy the following lines: "db_auth": true, "db_username": "social_admin", "db_pw": "<Encrypted Password>", - Open the file D:\ProgramFiles\BMCSoftware\Smart_IT_MyIT\Smart_IT_MyIT\social\config.js and replace the following lines with the lines copied above: "db_auth": false, "db_username": "", "db_pw": "", I think that the latest BMC documentation covers this as well. Cheers Peter From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of BradRemedy Sent: 19 August 2015 13:33 To: [email protected] Subject: BMC MyIT MongoDB Parameters ** Hi, I posted this in the MYIT communities however thought I would also post it here as it is pretty urgent. https://communities.bmc.com/message/558039#558039 ************************************ Hi I am busy setting up a MYIT 2.5 environment on a new virtual server and I am running into a problem which I am hoping someone can help with. During the running of the installer, I get to the section that is the "Smart IT / MYIT MongoDB Parameters" where I enter the information for my mongodb setup. I have setup a mongodb cluster which is responding to shell queries and i can even connect to it using Robomongo 0.8.5 which is a GUI interface for it. I enter the information for my primary mongodb server, specifiy the port and leave the default database as "social". I then select the "mongodb authentication required" tick box and enter the credentials of "siteRootAdmin" along with the password. (siteRootAdmin was created as per the BMC documentation and has a role of "root") When I click next, I am presented with a error message " Supplied authorization params is wrong for MongoDB instance/db" I have tried different parameters and even created a new "admin" or "root" user to try with. It will not accept the params. I have followed the documentation during the installation ( <https://docs.bmc.com/docs/display/public/myit25/Configuring+MongoDB+for+BMC+MyIT?src=search&src=search> Configuring MongoDB for BMC MyIT - BMC MyIT 2.5 - BMC Documentation) which went through with no problems. Any ideas on what I should look out for next? _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
