Thanks Fred,

 

That seemed to clear everything up.  Interestingly, the source of the cloned
machine still has the same set of libraries and is working fine.  Of course,
the API calls I am making is bigger on the new server (I am reading the old
one and writing to the new one).

 

It's on my list of things to keep in mind.

 

Cheers and thank again!

Ben

www.softwaretoolhouse.com

 

From: Ben Chernys [mailto:ben.cher...@softwaretoolhouse.com] 
Sent: August-19-15 22:08
To: 'arslist@ARSLIST.ORG'
Subject: RE: ARERR 9755 - any experience with this error?

 

Thanks Fred,

 

I see a whack of the same ones under bmc and a slightly more modern one
under /lic64.  So, I'll give it a test tomorrow (It's 22:00 here now J)

 

However, no files were changed and this only recently started happening J

 

root@cent_9 bmc]# ls -l $x

-rwxrwxr-x. 1 ARS ARS 426010 Jan 25  2013 ./ARSystem/bin/libfreebl3.so

-rwxrwxr-x. 1 ARS ARS 426010 Jan 25  2013
./ARSystem/plugins/ardbcldap/linux/libfreebl3.so

-rwxrwxr-x. 1 ARS ARS 426010 Jan 25  2013
./ARSystem/plugins/arealdap/linux/libfreebl3.so

-rwxrwxr-x. 1 ARS ARS 426010 Jan 25  2013
./ARSystem/plugins/atriumsso/linux/libfreebl3.so

-rwxrwxr-x. 1 ARS ARS 426010 Jan 25  2013
./ARSystem/plugins/ssoldap/linux/libfreebl3.so

lrwxrwxrwx. 1 root root 25 Dec 23  2014 /usr/lib64/libfreebl3.so ->
../../lib64/libfreebl3.so

[root@cent_9 bmc]# ls -l /lib64/libfreebl3.so

-rwxr-xr-x. 1 root root 480288 Nov 18  2014 /lib64/libfreebl3.so

 

I'll post the response tomorrow.

 

Thanks again,

Ben

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: August-19-15 18:43
To: arslist@ARSLIST.ORG
Subject: Re: ARERR 9755 - any experience with this error?

 

** 

Not sure if this is your issue..  When I was testing 8.1 on CentOS I had an
issue where the libfreebl3.so from BMC (in the bin directory) was from an
older version and that caused the system not to start.

I renamed that file so the arserverd process would find the one in the
system library folder instead and that solved my issue.

 

Fred

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ben Chernys
Sent: Wednesday, August 19, 2015 10:26 AM
To: arslist@ARSLIST.ORG
Subject: ARERR 9755 - any experience with this error?

 

** 

Hi Folks,

 

Just received the following error even through a process restart and a
server restart:

 

9755

Error

 

Error encountered while initializing (Initialization routine) the shared
library.

On server startup, an initialization routine runs for all shared extension
libraries that are loaded.

The initialization routine returned an error, and the shared library was
unloaded from memory.

The server functions, but any functionality associated with the shared
library is unavailable. To

resolve the problem, check the implementation of the routine and make any
necessary corrections.

 

Server     Cent OS 2.6.32-504.3.3.el6.x86_64

DB          Oracle 11.2.0

ARS/ITSM

                8.1.0 (unpatched)

 

Any help would be appreciated.  Especially how to "check the implementation
and make any necessary corrections" J

 

The server doesn't function altogether well either J  I can do simple
queries but cannot pick up the a bunch of Schema info real fast.  That puts
it out altogether it would seem.  I'd hate to go back to a very old snapshot
J

 

It is a host that was replicated from a running system and then had a host
name change - which was not altogether successful but was working enough to
do writes and set create Archive forms.

 

Cheers

Ben Chernys

www.softwaretoolhouse.com

 

 

  _____  

 


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