LOL. I worked there. It is the biggest piece of garbage on the planet. HTMPL… what more can I say? Google, “CA SDM HTMPL” for the beginning of your journey in becoming a dumber person for having learned a different technology.
Yes, learning CA SDM is the one technology that actually makes you know less about technology. It is a paradox… and a freak of “nature”… Of course, there is nothing natural about CA SDM. It is the ITSM equivalent of running Lotus Notes as an email server. It is the Palm Pilot of ITSM. Lee Cullom | Northcraft Analytics IT Metrics Specialist | Business Intelligence Applications for IT Direct - 678-438-7244 | http://www.northcraftanalytics.com<http://www.northcraftanalytics.com/> Main - (678) 664-ITSM [cid:[email protected]]<https://www.linkedin.com/company/1747717?trk=tyah&trkInfo=clickedVertical%3Acompany%2Cidx%3A2-1-6%2CtarId%3A1429298510789%2Ctas%3ANorthcraft>[cid:[email protected]]<http://twitter.com/#!/NorthcraftIT>[http://citadel.sjfc.edu/students-virtual/A/act00294/public_html/webdesign/Responsive%20Web%20site/images/youtube.png]<http://youtube.com/user/northcraftanalytics> What is Northcraft Analytics? Find out in 87 Seconds. <http://www.youtube.com/watch?v=SRNyPNK_HJc> THE CONTENTS OF THIS EMAIL, INCLUDING THE CONTENTS OF ANY ATTACHMENTS HERETO, CONSTITUTES “CONFIDENTIAL INFORMATION” AND IS SUBJECT TO A CONFIDENTIALITY AND NON-DISCLOSURE AGREEMENT BETWEEN THE RECIPIENT AND NORTHCRAFT ANALYTICS LLC (If such an agreement is in place). From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Timothy Powell Sent: Tuesday, August 25, 2015 12:15 PM To: [email protected] Subject: OT: Cross Trained in CA-SDM ** Long shot request here. If anybody on the list is cross trained on CA Service Desk Manager, please contact me offline. I have a couple of basic workflow questions I’d like to run by you. I think I have some CA folks in my sandbox trying to blow some smoke around and I want to clarify a couple things with somebody knowledgeable with CA that I can trust. Thanks, Tim _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

