Terri, Not sure if that is the answer, but we have the same errors each time we have too long of a delay to our connections with our Exchange server. It goes away when we restart the email engine once the Exchange server comes back from the LaLa Land. We are still trying to get a true answer on that one too. So if you get one..please do share.
Thank You, Pascale Sterrett From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Terri Lockwood Sent: Thursday, September 10, 2015 11:43 AM To: [email protected] Subject: Email Log Error ** Have asked my internal email folks, and BMC, so now trying the experts ;) I am seeing the following error in my stderr log. Anyone encounter this before and what was the solution: Sep 10, 2015 2:38:50 PM java.lang.System arraycopy SEVERE: null java.lang.ArrayIndexOutOfBoundsException at java.lang.System.arraycopy(Native Method) at com.bmc.arsys.arrpc.rpcext.ArXdrTcpEncodingStream.getEncodedBuffer(Unknown Source) at com.bmc.arsys.arrpc.rpcext.ArXdrTcpEncodingStream.endEncoding(Unknown Source) at org.acplt.oncrpc.OncRpcTcpClient.call(OncRpcTcpClient.java:306) at com.bmc.arsys.apitransport.arxdrenc.ArApiRpcTcpClient.call(Unknown Source) at com.bmc.arsys.apitransport.session.ApiRpcClientStubBase.arCall(Unknown Source) at com.bmc.arsys.apitransport.ApiProxyJRpcBase.a(Unknown Source) at com.bmc.arsys.apitransport.ApiProxyJRpcBase.arCall(Unknown Source) at com.bmc.arsys.api.ProxyJRpc.ARCreateEntry(Unknown Source) at com.bmc.arsys.api.ARServerUser.createEntry(Unknown Source) at com.bmc.arsys.emaildaemon.ARSystemModule.createEntry(ARSystemModule.java:294) at com.bmc.arsys.emaildaemon.FormBase.storeEntry(FormBase.java:568) at com.bmc.arsys.emaildaemon.ReceiverModule.saveMessage(ReceiverModule.java:1371) at com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:356) at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:302) at java.lang.Thread.run(Unknown Source) ~~~~~~~~~~~~~~~ Terri ARS 7.6.04 ITSM 7.6.04 Midtier 7.6.04 Windows 2008 MS SQL 2008 R2 SP2 _ARSlist: "Where the Answers Are" and have been for 20 years_ If you are not the addressee, please inform us immediately that you have received this e-mail by mistake, and delete it. We thank you for your support. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
