Can you see the tabs in the thick client when using a Remedy Admin account?
No, the Tabs and fields are hidden as well Thanks for the comeback! On Fri, Sep 11, 2015 at 11:56 AM, JD Hood <[email protected]> wrote: > ** > Web client usually doesn't suddenly change from login to login, unless the > mid tier updates it's cache, so that's a head scratcher. > > The thick client *can* respond to sudden changes... Can you see the tabs > in the thick client when using a Remedy Admin account? Perhaps the > permissions (tabs, workflow) need to be verified? > > That's the first thing that comes to mind. > > Good luck with it! > -JDHood > > On Fri, Sep 11, 2015 at 11:15 AM, Gordon Frank <[email protected]> wrote: > >> ** >> All, >> >> I am working with CHG:Infrastructure Change with several custom Tabs >> added to the >> >> "z2PH ChangeInfo" Page Holder. >> >> Everything in the Page Holder disappeared suddenly on both the >> web\MidTier client and Thick Client. This was not just the custom fields. >> The OOTB Tabs and fields disappeared as well. >> >> The contents can still be seen in Developers Studio. >> >> I'm at a loss for how this could have happened. >> >> Any ideas? >> >> -- >> >> [image: Crab] >> Gordon M. Frank >> ITIL V3 Foundation Certified >> Security + Certified >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- [image: Crab] Gordon M. Frank ITIL V3 Foundation Certified Security + Certified Mobile: 410-689-9373 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
