https://jacobsexternal-jacobstechnology.icims.com/jobs/21152/job

 

Job Title: Remedy Solutions Architect/Developer

 

# Positions: 1

 

Overview: 

We are actively searching for qualified candidates for this outstanding 
opportunity. We are currently identifying candidates and conducting interviews. 
You may contact us at [email protected] if you have any questions about this 
potential opening. 

 

Jacobs is actively seeking a Remedy Solutions Architect/Developer at the U.S. 
Special Operations Command in Tampa Florida. The Remedy Solutions Architect 
will be responsible for implementing and developing best practices for delivery 
of the BMC Remedy ITSM suite (Version 7.6.04 and 8.1) Atrium CMDB Product 
Family (Version 7.6.04 and 8.1), and BMC MyIT (Version 2.2)

 

Responsibilities: 

 

Remedy Solutions Architect/Developer Job Description:

The Remedy Architect/Developer will participate in usability and requirements 
meetings and then implement a solution or workflow based on specific customer 
needs.  He/she will install, configure, customize, deploy and administer BMC 
products to include the integration of BMC products and other third party 
applications.

 

The Remedy Architect/Developer will participate in usability and requirements 
meetings and then implement a solution or workflow based on specific customer 
needs.  He/she will assess, develop, install, configure, document and test all 
proposed solutions and create migration packages for deployment into the 
production environment.  The Remedy Architect/Developer will be responsible for 
configuring and integrating BMC products with other third party applications 
and databases.

 

Qualifications: 

Minimum Education/Experience Requirements: Bachelor's degree in a computer or 
system science discipline and fourteen (14) years experience or equivalent 
combination of education and experience.

 

Must be able to obtain DoD IAT Level II certification (Comp TIA Security+, 
CCNA, etc) certification within six (6) months of being hired.

 

Required Skills:

*       Full product life-cycle to include development, integration, testing 
and documentation using contemporary delivery methodologies (Scrum, Agile, RUP, 
etc.).
*       Custom Remedy workflow, forms, reports and filters to meet specified 
requirements.
*       ARS administration (v7.6 or above).  Version 8.1 preferred
*       ARS development (v7.6 or above including Filters, Active links, 
Mid-tier web interface, and a help desk module).
*       Extensive experience with BMC Remedy Developer Studio
*       Extensive experience with CMDB reconciliation against multiple data sets
*       Experience with web services and Atrium Integrator
*       SQL Database administration preferred
*       Excellent negotiation skills with the ability to work with others to 
reach mutually agreed upon solutions.
*       Strong problem solving skills with the ability to influence consensus 
and agreements.
*       Solid written and verbal communications skills.
*       Ability to communicate and work effectively with a variety of 
government and contractor individuals at all levels.
*       Ability to work autonomously; self-starter.
*       Ability  to work occasional night and weekend shifts to support 
operations and product upgrades.
*       Position includes on-call responsibilities one week a month.

Preferred Certifications:

*       ITIL V3/V2 Foundations
*       BMC Certified Administrator: BMC Remedy IT Service Management 7.6.04

Interim Secret Clearance required to start with ability to obtain Top 
Secret/SCI Clearance.

Thanks,

Elmo Gentry
Remedy Application Developer
ITSM-J631, Jacobs
DSN: 299-0340

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