https://cvg53.ngahrhosting.com/Main/careerportal/Job_Profile.cfm?szOrderID=157762&szReturnToSearch=1&szWordsToHighlight=remedy

Apply through link above or send resume in response.


DUTIES AND RESPONSIBILITIES:

* Demonstrates proven experience developing and Implementing BMC REMEDY ITSM 
solutions
* Analyzes, codes, tests and documents complex enhancements made to new and/or 
existing
programs.

* Experience deploying REMEDY 7.x or higher
* Serves as an L3 escalation for production support.

* Interprets business requirements and identifies solutions to meet business 
objectives.
* Oversees the advanced troubleshooting and problem resolution functions for 
software products.

* May be technical lead on larger projects and may act as project lead on 
smaller
projects/development efforts.

* Reviews and recommends vendor products, develops technical specifications and 
interfaces
with other applications.

* Acts as a liaison to define business requirements and/or problems and 
initiates maintenance of
existing programs or designs of a new application.


-------------------------------------------------
Matthew Moellmer
Lead Applications Developer
[email protected]
p 513.534.3366

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