Hi,

Can I somehow reduce the license release time further from 30 sec.

Thanks,
Abhishek
On 06-Oct-2015 7:43 AM, "LJ LongWing" <[email protected]> wrote:

> **
>
> The problem with API is that it interacts with the server, not the client,
> and without a client component, you can't interact with it...So you could
> write some API thing, but would still need an AL that does the actual
> logout.
> On Mon, Oct 05, 2015 at 8:01 PM, Abhishek Chaturvedi <
> [email protected]> wrote:
>
> **
>
> Hi Joel
>
> Thanks for your reply, I was wondering if we can write an API to log out
> user when his session times out this can save us the overhead due to AL.
> Any idea regarding this ??
>
> Thanks,
> Abhishek
> On 06-Oct-2015 6:28 AM, "Joel Sender" <[email protected]> wrote:
>
>> **
>>
>> Abhishek,
>>
>> I don’t know if this violates the BMC EULA; you should check!
>>
>> In theory, you’re automating a user logout; which MAY be OK with the BMC
>> license *to which you have already agreed to comply**.*
>>
>> So, as an academic exercise:
>>
>> 1. Add a Global Date/Time (i.e. ‘LastAction’) field to all forms your
>> users may use (home page, HPD:HD, etc.)
>>
>> 2. On each form create an active link that sets the Global ‘LastAction’
>> to $TIMESTAMP$ upon (almost) all actions (submit, modify, search, etc.)
>>
>> 3. Also on all the forms, create an active link that runs every 7.5
>> minutes (450 seconds). RunIf ($TIMESTAMP$ - ‘Last Action’ > (450)). If true:
>>
>> a. Run process SET-CHANGE-FLAG 0 (prevents “OK to Close?” prompt)
>>
>> b. Run Process PERFORM-ACTION-EXIT-APP
>>
>> Note this will increase processing overhead, as all users on ‘all’ forms
>> will be running the A/L.
>>
>> *HTH,*
>>
>> *Joel*
>>
>> Joel Sender [email protected] 310.829.5552
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [email protected]] *On Behalf Of *Abhishek Chaturvedi
>> *Sent:* Monday, October 05, 2015 3:04 PM
>> *To:* [email protected]
>> *Subject:* Re: Logout user after session timeout.
>>
>> **
>>
>> Hi Misi,
>>
>> Thanks for your reply, I have a session timeout for 15 min and what i
>> want is the user should be logged out immediately after 15 min cannot wait
>> for 60 min, do you have any idea how this can be achieved out of the box or
>> customized.
>>
>> Thanks,
>> Abhishek
>>
>> On 06-Oct-2015 1:18 AM, "Misi Mladoniczky" <[email protected]> wrote:
>>
>> Hi,
>>
>> You can lower the logout timeout to 1 hour, and if you set the same thing
>> for
>> the session timeout, you should get what you want.
>>
>> You can not lower the timeout below 1 hour, as this would affect license
>> usage. If BMC lowered the minimum time, they would also need to increase
>> their
>> license fees to get the same amount of money from us.
>>
>> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>>
>> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
>> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
>> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
>> Find these products, and many free tools and utilities, at http://rrr.se.
>>
>> > Hi team I need to automatically logout a user after his session is timed
>> > out,
>> > do you have suggestions on this.
>> >
>> > Thanks,
>> > Abhishek.
>> >
>> >
>> _______________________________________________________________________________
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>>
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