Hi, We are trying execute a Web Service in a test environment which is using a proxy server to control internet access.
We have configured Remedy to use the proxy server (Dhttp.proxySet=true -Dhttp.proxyHost=xxx.xx.xx.xxx -Dhttp.proxyPort=8085 - we've tried a number of variations of this but no joy) via armonitor.cfg but it doesn't appear to be working. The error message we are receiving is this below but it's a reasonably generic "A bad thing has happened and I don't know what to do - here's some additional information from the thing that told me a bad thing had happened, hope it helps" type of message: Error encountered while executing a Web Service : org.apache.axis2.AxisFault: www.webservicex.net (ARERR 9130) We used WireShark to monitor traffic and noticed that there is traffic trying to resolve the URL of the Web Service but there is NO traffic hitting the proxy server at all so it's like the plugin is ignoring it. The customer has briefly discussed using a transparent proxy but they'd prefer that Remedy does what it says on the label, as it were. If anyone has seen this and has suggestions, please fire 'em at me. Thanks, Mike Conroy Versions: ARS: 9.0.00 201504180718 MidTier: 9.0.00 201504180718 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
