This is likely frowned upon in the "we don't allow customization" organizations however a quick and easy way is to create your validation on the SRM:Request form.
It has been a little while since I worked closely with SRM but if I remember correctly this part does not use CAI so the workflow on SRM:Request would fire and return the error to the user. Jason On Fri, Oct 16, 2015 at 3:11 AM, Vikram_Betholi <[email protected]> wrote: > Hi, > > Can any one please let me know whether there is a way to put validations > on the OOTB Service Request Management ( without using Advanced form) > > Example: Suppose we are creating an OOTB SR with FirstName and LastName > and then click on the submit button. On submission we need to check whether > Firstname and LastName are same or not. If they are same system should an > error message to the user, if not it should get submitted without any > problem. > > I can do above fucntionality with Advanced forms, but can it be achieved > thru OOTB SR behavior? > > With Regards, > B.Vikram Simha Reddy. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
