Hi >From what I remember is that an upgrade from 7.1 to v9 is not supported.
Regards, Jarl 2016-01-06 11:02 GMT+01:00 vivek garg <[email protected]>: > ** > Hi Jarl, > > While running installer today, I gave the following option: > > J BMC_DATABASE_OPTION= > > But installer end up with an error message saying "Invalid > DatabaseUpgardeOption". > Please suggest what value we should in this case now ? > > Thanks, > Vivek > > On Tue, Jan 5, 2016 at 7:26 PM, Jarl Grøneng <[email protected]> > wrote: > >> ** >> Hi >> >> Should not be an issue, but I would confirmed that upgrade from 7.1 to V9 >> is supported, you may go via v7.6.04. >> >> The only option for Email Engine is if you want to run it in 32-bit mode >> or not. Email Engine is installed default, same with flashboard. >> >> -J BMC_JAVA_EMAIL_ENGINE_SELECTED_FOR_32BIT=false >> >> -- >> J >> >> >> 2016-01-05 11:53 GMT+01:00 vivek garg <[email protected]>: >> >>> ** >>> Hi, >>> >>> Ok, do you suggest that we should do it on Remedy data from 7.1 env. >>> Also how shall I install Email engine also with this install ? >>> >>> What entry we should make for installing email engine ? >>> Thanks, >>> Vivek >>> >>> On Tue, Jan 5, 2016 at 2:56 PM, Jarl Grøneng <[email protected]> >>> wrote: >>> >>>> ** >>>> Hei >>>> >>>> We did copy the database (this was a 7.6.04 installation) to a new >>>> database-server, then did the installation/upgrade v901 on a new Linux >>>> server. >>>> >>>> In earlier versions of the installer you must specify >>>> install/upgrade/server-group, but with v 9 (and maybe also v8) the >>>> installer detects if there is a database responding with the information >>>> you specified. >>>> >>>> If you install v9 on a clean app-server using the GUI, you must specify >>>> Install option, even if your goal is to upgrade the database. The Upgrade >>>> option is only if an earlier version is present on the app-server. >>>> >>>> >>>> Regards, >>>> Jarl >>>> >>>> >>>> 2016-01-05 8:19 GMT+01:00 vivek garg <[email protected]>: >>>> >>>>> ** >>>>> Hi Jarl, >>>>> >>>>> Just to reconfirm before running the installer ,Did you also install >>>>> after importing data(entire DB) from some other remedy env first and then >>>>> install Remedy new version on top of that DB without specifying the value >>>>> for field "-J BMC_DATABASE_OPTION= " >>>>> >>>>> If we do it this way, all tables of Remedy 7.1 will be upgraded to >>>>> Remedy 9 ver. after installation? >>>>> >>>>> >>>>> Thanks, >>>>> Vivek >>>>> >>>>> On Tue, Jan 5, 2016 at 12:27 PM, Jarl Grøneng <[email protected]> >>>>> wrote: >>>>> >>>>>> ** >>>>>> Hi >>>>>> >>>>>> 1) >>>>>> >>>>>> When doing an upgrade, and installing on a new server I have used >>>>>> this option: >>>>>> >>>>>> -J BMC_DATABASE_OPTION= >>>>>> >>>>>> 2) >>>>>> Yes. And there is no need to specify these either: >>>>>> #-J BMC_DATABASE_DBA_LOGIN= >>>>>> #-J BMC_DATABASE_DBA_PASSWORD= >>>>>> >>>>>> Regards, >>>>>> Jarl >>>>>> >>>>>> >>>>>> 2016-01-05 3:08 GMT+01:00 vivek garg <[email protected]>: >>>>>> >>>>>>> ** >>>>>>> Hi Abhijeet, >>>>>>> >>>>>>> I am also doing the fresh Remedy 9 installation and having the same >>>>>>> issue . >>>>>>> >>>>>>> I have came across following options in options.txt file : >>>>>>> >>>>>>> Database option >>>>>>> # For Pre-created database and tablespaces, set BMC_DATABASE_OPTION to >>>>>>> nothing Example: -J BMC_DATABASE_OPTION= >>>>>>> # If Overwrite Option is used, tablespaces, Database Objects will be >>>>>>> dropped and recreated. >>>>>>> #-J BMC_DATABASE_OPTION=<Overwrite|Upgrade|ServerGroup> >>>>>>> >>>>>>> Database data file name >>>>>>> # Enter the entire path name. >>>>>>> #-J BMC_DATABASE_DBA_DATAFILE_NAME=<Database File Name> >>>>>>> >>>>>>> # Database data file size >>>>>>> # Enter the value in MB. >>>>>>> #-J BMC_DATABASE_DBA_DATAFILE_SIZE=<Database File Size> >>>>>>> >>>>>>> # New Temporary Tablespace required >>>>>>> #-J BMC_DATABASE_ORACLE_NEW_TEMP_TABLESPACE=<NEW|OLD> >>>>>>> >>>>>>> Please help me with below queries : >>>>>>> >>>>>>> 1. Shouldn't we need to give upgrade option while making entry for >>>>>>> BMC_Database_Option as we have imported all tables and data from >>>>>>> current prod env and now installing remedy 9 on top of it but >>>>>>> instructions saying to keep it as Null. >>>>>>> >>>>>>> 2. do you mean to say when specifying values for Oracle DB parameters >>>>>>> in our case for silent installation, we should not provide any value >>>>>>> for fields like DBA_DATAFILE_NAME, DATAFILE_SIZE OR >>>>>>> BMC_DATABASE_ORACLE_NEW_TEMP_TABLESPACE. >>>>>>> >>>>>>> What values we should give for specifying oracle parameters now, our DB >>>>>>> is ready with 200 GB data from Remedy 7.1 and we want to install remedy >>>>>>> 9 with Upgrade option for DB so that it could update all table from >>>>>>> Remedy 7.1 ? >>>>>>> >>>>>>> Thanks, >>>>>>> >>>>>>> Vivek >>>>>>> >>>>>>> >>>>>>> On Mon, Jan 4, 2016 at 7:50 PM, Gadgil, Abhijeet < >>>>>>> [email protected]> wrote: >>>>>>> >>>>>>>> ** >>>>>>>> >>>>>>>> In case of fresh install you can use pre-created database option, >>>>>>>> i.e. pre-create single tablespace with 8 data files and then follow >>>>>>>> steps >>>>>>>> mentioned under using precreated tablespace for installation >>>>>>>> >>>>>>>> For upgrade you do not specify the data file path. >>>>>>>> >>>>>>>> Abhijeet >>>>>>>> >>>>>>>> >>>>>>>> -----Original Message----- >>>>>>>> *From:* Grooms, Frederick W [[email protected]] >>>>>>>> *Received:* Monday, 04 Jan 2016, 7:44PM >>>>>>>> *To:* [email protected] [[email protected]] >>>>>>>> *Subject:* Re: Issue with Data file and Data size while installing >>>>>>>> Remedy 9.0.01 in Linux >>>>>>>> >>>>>>>> I think if you check, that part of the silent install is used when >>>>>>>> ARS is creating the database not installing into an existing database. >>>>>>>> It >>>>>>>> is used for setting the initial size of the data file(s). >>>>>>>> >>>>>>>> Fred >>>>>>>> >>>>>>>> -----Original Message----- >>>>>>>> From: Action Request System discussion list(ARSList) [ >>>>>>>> mailto:[email protected] <[email protected]>] On Behalf Of >>>>>>>> Vikram_Betholi >>>>>>>> Sent: Monday, January 04, 2016 7:54 AM >>>>>>>> To: [email protected] >>>>>>>> Subject: Issue with Data file and Data size while installing Remedy >>>>>>>> 9.0.01 in Linux >>>>>>>> >>>>>>>> Hi, >>>>>>>> >>>>>>>> I am about to install the Remedy 9.0.01 using the Silent feature >>>>>>>> installation in Linux box. >>>>>>>> Right now i have some issue with the DBA DataFile Name and its size. >>>>>>>> >>>>>>>> As part of the Options file we need to give the DBA Data File Name >>>>>>>> path and in the next line we need to give its size. >>>>>>>> But as we have got huge data DBA team has come up withe 8 Data >>>>>>>> files and the Data is 32GB. >>>>>>>> >>>>>>>> How to map these 8 Data files to DBA Data File Name path and also >>>>>>>> please let me know whether we should give the Data size in MB or GB >>>>>>>> >>>>>>>> With regards, >>>>>>>> B.Vikram Simha Reddy. >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> _______________________________________________________________________________ >>>>>>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>>>>>>> "Where the Answers Are, and have been for 20 years" >>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>>>> >>>>>>> >>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>>>> >>>>>> >>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>>> >>>>> >>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>> >>>> >>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>> >>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

