There is a configuration parameter to suppress warnings and error messages. It would mean it would suppress 623 even in other scenarios. You could try it and see if that is an acceptable solution.
Cheers Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Su Kaur Sent: Wednesday, January 06, 2016 11:27 AM To: [email protected] Subject: Intermittent ARERR 623 - v7.6 and v9 We have a customized form to change user password. The workflow has a 'Close All' action once the new password is saved. This leads to error 623 - 'Authentication Failed' for some users. Is it a known defect SW00439943 on v7.6 and v9? Any hot fix available? Thanks! kaur _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
