Hello Everyone,

Please let me know if anyone has any inputs on the following:

An upgrade to ITSM 8.1.02 creates a new form AST:Attriubtes and migrates
all asset life cycle attributes from Base Element to AST:Attributes, which
involves

   - Transferring data from Base Element
   - Rebuilding the Asset Self join forms
   - and removing the attributes from Base Element.

I am doing one of these upgrades and this process has gone pretty decent
except:

For any custom classes that were in CMDB, the Asset self join forms were
not rebuilt? The secondary member of these join forms should have been
AST:Attributes but that that did not happen when the upgrade installer
ran.Although data for these custom classes were migrated to AST:Attributes
from Base Element.

All out of the box forms had no issues and got rebuilt fine.

Has anyone come across this issue before? Is this a known issue? I have
verified the logs and could spot no errors/warnings regarding the custom
classes.

What can be done to rebuild those custom class' AST Self joins so that they
use AST:Attributes as a secondary member.?


Thanks!

Debasish Hazarika

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