Hi,

We are getting following error while upgrading Remedy from 7.1 to 9:

LOG EVENT {Description=[[SQLERROR] [DESCRIPTION] Failed to upgrade the
database schema],Detail=[[SQLERRORCODE]=947 [SQLMESSAGE]=ORA-00947: not
enough values [SQLSTATEMENT]=INSERT INTO controlRecordIds VALUES (1, 1, 1,
1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1,
1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1,1, 1, 1, 1, 1, 1, 1, 1, 1 )]} (Jan 14
2016 05:03:27.879 PM
+0100),SEVERE,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerOracleManageUpgradeDatabaseTask,

Please let me know if anyone has seen this before or know how can we resolve
it.

Thanks,
Vivek



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