Hi,
While running Remedy9 installer, I got following severe error:
,SEVERE,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerPriorToServerJDatabaseUpgradeTask,
LOG EVENT {Description=[arserver.installer.preupgrade.descriptionFailed to
run Database Upgrade Utility]}
We are trying to upgrade remedy 8.1.02 to 9 and in installer we gave option for
DB to Upgrade
there were no other errors while installation and in end it just shows that
installation failed.
Please let me know if anyone knows how to resolve this.
Thanks,
Vivek
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