PFB my inline comments:-
Is your reporting server on a separate machine from your application server? If not, can it be moved? Yes its a different one. Do you have any scheduled reports that are running during peak hours? If so, can they be moved to off-hours? Yes they are during peak as well as off peak hours. Do you have any reports that are running large, non-indexed queries? If so, can the queried fields be indexed? please suggest how to check it. Check Remedy docs for "database tuning" - this has had had excellent coverage of reporting issues previously. Please share any link if you have it. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"