The User tool uses a built in viewer and does not interact with the Crystal Reports Server/BOXI. So comparing the running of the report in the User Tool to the running of the report from the Midtier client is comparing 'apples to oranges'. Most likely there is a Crystal/BOXI setting or webserver setting that is truncating the qualification and thus generating the error.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Wednesday, February 10, 2016 3:01 PM To: arslist@ARSLIST.ORG Subject: Re: Selecting more than 10 records in MT report error Hi, That may well be, but 11 is not a big number. Can you please try another set of 11 records, and also 9 records overlapping record id 11 to make sure that it is not related to a specific record? Best Regards - Misi, RRR AB, http://rrr.se > Well, the report runs fine with 11+ records when called through the > User Tool, so I am thinking it's a mid-tier related issue now. Perhaps > hitting a memory/cache limit? > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky > Sent: Wednesday, February 10, 2016 11:54 AM > To: arslist@ARSLIST.ORG > Subject: Re: Selecting more than 10 records in MT report error > > Hi, > > My guess would be that it is a specific record that is the problem, > rather than the number of records. Can you check that out? > > Best Regards - Misi, RRR AB, http://rrr.se > >> Okay, here's something I want to see if anyone else has come across. >> When a user selects 10 records in Mid-Tier, clicks the 'report' >> button and selects a predefined Crystal Report, the report displays >> all ten records without issue. >> >> When they select 11+, the report, displays with the following error: >> >> This field name is not known. Details: errorKind Error in File >> BillingSiteProfileINSTALLATION111213v2008 >> {80500510-C253-4CCB-8850-13FF6F5878C3}.rpt: Error in formula >> Record_Selection: >> '({CHG_Change.Change_ID_}="C020715")or({CHG_Change.Change_ID_}="C043567")or({CHG_Change.Change_ID_}="C049824")or({CHG_Change.Change_ID_}="C054514")or({CHG_Change.Change_ID_}="C054515")or({CHG_Change.Change_ID_}="C054516")or({CHG_Change.Change_ID_}="C058635")or({CHG_Change.Change_ID_}="C058636")or({CHG_Change.Change_ID_}="C065950")or({CHG_Change.Change_ID_}="C068192")or({CHG_Change.Change_ID_}="C069264")' >> This field name is not known. Details: errorKind >> >> Any ideas why this happens? I have refreshed the report, verified the >> DB, etc. >> Specs: 8.1.2 MT & ARS on CentOS, Oracle11 DB, Tomcat 7. >> >> Keith Sinclair >> Remedy Development >> ShopperTrak Chicago, USA >> O 312.676.8289 >> ksincl...@shoppertrak.com<mailto:ksincl...@shoppertrak.com> | >> shoppertrak.com Retail Profitability, Improved. >> >> >> _____________________________________________________________________ >> _ _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
