If this is on the Change form I think you want the Product Name (2) field and 
not Product Name in your qualification



Kevin Shaffer, Senior Partner
Partner IT, Inc.
(O) 888-380-8899
(C) 316-208-5341 
(F) 708-887-1704

  

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Sanford, Claire
Sent: Thursday, March 03, 2016 11:57 AM
To: [email protected]
Subject: ARS 7.6.4 - Active Link Qualification

Stupid Rookie Question Time.

I have an active link that fires on Modify.

The qualification is:  

('Product Name' = $NULL$) AND ('Status' = "Completed")

Or

('Status' = "Completed") AND ('Product Name' = $NULL$)

Send an error message so that the product name will get filled in.

The error comes up even after the product name has been filled in.  It did not 
matter which way I set my qualification.  I have done this kind of AL many 
times and never had this kind of problem...

Any suggestions?



ITSM 7.6.04 SP3
ARS 7.6.04 SP5
Oracle 11.2.0.3.0 - 64bit Production
Win 2008 Server

Claire Sanford
Information Systems Division
Memorial Hermann Healthcare System
[email protected] 

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers 
Are, and have been for 20 years"

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Reply via email to