Here are a few approaches you could take: - Use EIE to load the data (costs $$$) - Create a table on your db, and write a stored procedure to load the file. Point a view form at it and use an escalation. - Write an ARDBC plugin and point a vendor form at the file, then use an escalation to process it. - use arimport to import the data (command line) - Write a perl script to load the data using ARSPerl, schedule it to run.
I haven't gone down the path of automating the load of data into ITSM7 yet, so I can't speak to any nuances you may encounter at that level of the load as compared to previous versions. Axton Grams On 12/26/06, Jake Taylor <[EMAIL PROTECTED]> wrote:
Hello Listers, This may seem pretty straightforward, but I've never done it before. Our systems people are dropping a CSV file (could be a plain text file) onto our Remedy server. What we need to do is read this file automatically (on a scheduled basis) into the People form of our ITSM 7 suite. What would be the easiest way to go about doing this? Would a vendor form + and escalation suffice? Or would we need to write some sort of script to import the data into Remedy? Any and all advice and comments are welcome. Thanks in advance, and Happy Holidays! -Jake Taylor NewYork-Presbyterian New York, NY _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
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