WOW!  It looks like I'm not the only one needing this help and thanks to
so many of you for ALL your help...now I think I know several ways to
attempt this.  I must have been working too hard to pay attention to all
the great responses.

Thanks again to each and every one of you - all you crazies out there
working day after Christmas...yikes!

Happy Holidays!

:-)

Candace

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Wacholz, Jeanette (Jenni)
Sent: Tuesday, December 19, 2006 9:42 AM
To: [email protected]
Subject: Need help constructing a URL

 

Happy Holidays, Listers! 

The following URL will take me directly (after stopping for login, which
is fine) to a HelpDesk search window. 

http://<servername>/mid-tier/forms/<server>/HPD%3AHelpDesk/Support/
<http://%3cservername%3e/mid-tier/forms/%3cserver%3e/HPD%3AHelpDesk/Supp
ort/>  

What do I need to add to it to take me directly to a specific ticket #,
for example HD123456? Or is it not that simple? 

Jenni Wacholz 
480-445-2517 
Remedy Administrator 
Coventry Health Care 


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