Hi Mark, It won't automatically get closed. You Will have to manually close it. You can bring that message in pop-up and allow user to respond on that.
Else, It will be in prompt bar until you close or refresh that page. Regards, Ashish Pandey ITSM Senior Consultant On 8 Apr 2016 11:02, "Brittain, Mark" <[email protected]> wrote: > ** > > Hi All, > > > > This is probably something really simple. Starting at the Incident > Console, the user selected an Incident. When the Incident is displayed a > custom message might appear on the prompt bar. When the user goes back to > the Incident Console, the message still displays on the prompt bar. Is > there something that would close message in this situation? > > > > ARS- 7.6.04 > > ITSM 7.6.04 > > > > Thanks > > Mark > > > > *Mark Brittain* > > Sr. Systems Engineer - ITSM > > ITILv3 Foundation, Continual Service Improvement > > *NaviSite, Inc. – A Time Warner Cable Company* > > [email protected] > > Office: 315.634.9337 > > Mobile: 315.882.5360 > > [image: navsig] > > > > ------------------------------ > > This E-mail and any of its attachments may contain Time Warner Cable > proprietary information, which is privileged, confidential, or subject to > copyright belonging to Time Warner Cable. This E-mail is intended solely > for the use of the individual or entity to which it is addressed. If you > are not the intended recipient of this E-mail, you are hereby notified that > any dissemination, distribution, copying, or action taken in relation to > the contents of and attachments to this E-mail is strictly prohibited and > may be unlawful. If you have received this E-mail in error, please notify > the sender immediately and permanently delete the original and any copy of > this E-mail and any printout. > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

