Hi, The User-form is the only source of truth for user license.
You can change/add/remove things from CTM:People and CTM:People Permission Groups without getting the right thing into the User-form. The filter only triggers if you set the Action-field to the right thing... I have developed a free utility that compares the User-form data with that of the two CTM:People-forms called RRR|License Compliance, and it will tell you the discrepancies. It will even give you a file to import into the User form to sync it with the CTM:People-forms: https://rrr.se/cgi/index?pg=compliance Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > Listers, > > Am I still correct that in 8.1 the User form drives License usage and not > CTM:People alone? In other words if I did a push into the CTM:People form only > and then only allowed the User name to be set in the User form, keeping in > mind that none of the other license related fields have been populated > (Floating, Fixed etc...), would this not cause weird licensing issues for > users and server time outs? > > Thank You, > > David Charters > Charters Technologies > 317-331-8985 > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
