How are you triggering the Filter that consumes the customer’s WSDL? If it is just an update on a form in your system that the Filter fires from then it should be immediate. The only way I can see it taking that kind of time is if you are using an Escalation to trigger the send.
Fred From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tom Shurmur Sent: Friday, April 22, 2016 9:23 AM To: [email protected] Subject: Web Service Server Configuration ** TGIF Listers, We have created an integration with a customer using the customers WSDL to send data. All is working well with the exception of the time it takes for attachments to be sent out of Remedy. Currently sending a small 32k attachment takes 6 minutes for the attachment to leave Remedy. Is there a config setting or settings that control this? Thank you for any help -- Tom Shurmur The ARS List Where answers are found _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
