Hey Y'all, I'm doing an upgrade/migration. I have a test instance of my data on Oracle 10g and a test server running Win2003svr. If I run the install fresh against an empty AR schema, all installs fine and the service starts with no issue. I then drop my ARAdmin user, recreate the user, and then import my 5.12 AR schema data. When I run the AR Server install again and choose the upgrade option. It installs successfully, successfully upgrades the database but then the service refuses to start. The arsql.log and dbquery.log contain nothing out of the ordinary. The only error message is in the ar_install.log "The AR System Server could not be started. You can start it manually using the Services icon in the Control Panel." (Uh, no I can't manually start it) "This error occurred after the installation of the AR System was completed. To correct this error, import the sample applications from the samples subdirectory." Well, I would do that if I could start the service so that I could connect with the Admin tool and import the definitions.
I've cleared the schema, uninstalled the ARServer, I've tried running the upgrade install unchecking the sample application option, and numerous other variations and I get the same results, the service won't start after upgrade. I remember a few upgrades back, there was an issue with the Demo id not having admin rights. On our system, Demo has only browser permissions. That's the next thing I will try to alter I guess to see if it makes any difference. Has anyone else run in to this? Perhaps I should go to ARS 6.0 before going to 7.0? The tech working my ticket I have open with BMC says that shouldn't be necessary. Thanks _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
