You have to use the Middle tier, the user tool is a no longer supported
Sent via the Samsung Galaxy S® 6 edge, an AT&T 4G LTE smartphone -------- Original message -------- From: VIVEK GARG <[email protected]> Date: 4/25/2016 12:48 AM (GMT-05:00) To: [email protected] Subject: Issues with country specific characters on User tool 7.1 in Remedy upgrade from 7.1 to 9 Hi, While trying to upgrade Remedy 7.1 to Remedy 9, we have first installed oracle 12c, then migrated entire production data from Remedy 7.1 on oracle 12c, then installed Remedy 8.1 and then we did a installation of remedy 9. Things working fine for us but we are only stuck with one issue of country specific characters while accessing Remedy through user tool 7.1. for e.g. When we save records in Swedish language, table records display those records in some strange characters. Please let me know if anyone knows how to fix this. Thanks, Vivek _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

