Tom, In the AR System Email Messages form there is a flag of 'Send Message' with values of No/Yes/Error/Sent/Error-Sending Retrying. Any message that has queued up will have a Value of 'Yes' that the email engine will pick up and set to the relevant status. You can effectively either change the Yes to a No, or delete the record altogether. Additionally, you can disable the outgoing mailbox...I don't know if that will stop the existing messages from going out, but it should stop further ones from being generated.
On Mon, May 2, 2016 at 11:35 AM, Tom Siegel <[email protected]> wrote: > Hi Folks - I am fairly new to Remedy coming from the SDE world and have a > question about outgoing email notifications. We moved our production db > down to Dev and QA. We have mailbox configurations on both servers for > incoming and outgoing, both enabled. We also have the BMC Remedy Email > Engine services stopped. We have been testing away in QA writing records to > the AR System Email Messages form and now I need to turn start the email > service so I can test incoming emails. My question is do I need to do any > clean up before I start the service? I don't want to send out any emails > that have been queued up while the service has been stopped. > > Thanks - Tom > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
