Re: Getting an email from NTE Notifications in both HTML and Plain txt

[Kelly Deaver]

**

Bryan,

You seem to have two notifications firing, one from template and one from the regular notification.

Query SYS:Notification Messages to find the message you are receiving this way. It would be triggered by a filter that ends in _Tag.

Query AP:Notification and see if there is a different message there.

My hunch is there is one firing from Approval workflow and one from form workflow.

Kelly Deaver
ke...@kellydeaver.com (Business mail)

kdea...@kellydeaver.com (arslist mail) 

-------- Original Message --------
Subject: Getting an email from NTE Notifications in both HTML and Plain
txt
From: Bryan Stevenson <cbs...@msn.com>
Date: Thu, April 21, 2016 11:36 am
To: arslist@ARSLIST.ORG

Currently have an NTE Event configured to send an email when a Knowledge Article goes to Retire Approval. This notification uses an email template. An email is generated from NTE notification events and the email is being sent out as both HTML and Plain txt format. I only want to see the HTML formatted email and not the plain txt email. Has anyone encountered this before and can you provide a solution to the issue.



Thanks,

Bryan
cbs...@msn.com

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