Hi Tom, You can check the Long Group Name field in the Group form as this will be populated with the three Support Group tiers separated by a ">".
You may also need to check the CTM:SYS-Access Permission Grps form. You can search by Support Group ID. Regards, Chris Chris Jones, Director www.aramea.co ---- Tom Siegel wrote ---- >Kevin - Thanks for the reply. Did you ever determine how to link the group >records on the AR System Group form and the CTM:Support Group form? If we do a >manual cleanup I need to know which support group on the AR side is linked to >the support group on the ITSM side > >Thanks, > >Tom > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >"Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

