Thank you to those that responded over the weekend. Turns out that the system folks had added a new certificate but not bound it to port and deleted the old cert.
Sandra -----Original Message----- From: Hennigan, Sandra H CTR DSS DSS HQ (US) Sent: Sunday, May 29, 2016 3:36 PM To: [email protected] Subject: ARMIDTIER Log 623 Error after server reboot Anyone out there on a holiday weekend? We are on ARS & Mid-tier 8.1.01, SQL db Load-balanced 2 application servers 2 mid-tier servers All of the servers were restarted Saturday. ARS is up and working on both app servers. One mid-tier is up and working; no issues. Broken mid-tier > IIS application pool is started, Tomcat 6 is started (both have been restarted). Mid-tier config.jsp does not open. ARMIDTIER.log entry: Caused due to ERROR (623): Authentication failed I have googled & BMC Communities the error which all point to the Mid-Tier Administrator password or Authentication server setting. The system has been in place since 2015 - no change to passwords. Question: Can I clear the Mid-Tier Administrator password or Authentication server setting in the config.properties and have the system use a NULL password and clear the Authentication server? If I reset these in the config.properties file - what needs to be restarted? ARS & Mid-tier, ARS only, Mid-tier only? Any other ideas? Assistance is greatly appreciated. Thank you, Sandra _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
