I think the app is a great idea "if it works". I have not heard of Jive so
since it does not currently work as you stated, can't quite attempt to try
it.

 

Apps can be designed like email clients to download and cache data, and
offline interaction with the data which can  be synced when back online.
That is way more convenient than specifically wasting time behind a device
be it a tablet, laptop or mobile only when internet facing.

 

Over the years I have noticed personally I find more time when "offline" to
interact with online communities than when I am actually online as my time
online is usually when I have more productive use to put my time to at a
client or doing other things. This might be the case with many others too.
That is where BMC Communities fails to deliver the same service in the way
the ARS List did.. With its web browser facing interface, it is almost not
possible to interact with it unless you enable email notification - which if
you do, what is the point of changing from one resource to another? There is
no benefit.

 

My point is I may be more convinced to go more to the Communities if it had
a better mechanism to access to its resource than the dependence to be
internet facing while doing so. Mobile app may just be that answer.

 

Joe

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Jason Miller
Sent: Tuesday, June 07, 2016 7:58 PM
To: [email protected]
Subject: Re: ARSlist Future

 

** 

There is a mobile app. It isn't BMC branded though. Look for the Jive app.

 

Unfortunately from what I understand the mobile app recently broke when they
implemented SSO for BMC Communities. I haven't tried recently because I gave
up back when it became partially broken before SSO (would make you relogin
too frequently unlike any other mobile app out there).

 

https://communities.bmc.com/docs/DOC-23605 has some info. It is little
outdated, the link takes you to the Jive Classic app instead of the newer
one. Use think that looks like:

 

Inline image 1

 

 

On Tue, Jun 7, 2016 at 4:22 PM Joe D'Souza <[email protected]> wrote:

** 

>From a user perspective (and my views alone - which may or may not be the
perspective of the other members of the ARS List) its not so much the
"backend" mechanism as it is the options available for "receiving / sending
/ interacting" that made the way it is now extremely convenient. That option
being good old email.

 

Is it replaceable?

 

Absolutely - almost everything is.

 

There already are other far more interactive alternatives to email that
could make the whole experience equally convenient. Hopefully BMC will
leverage one of such alternativs.

 

One specifically that I might like to see personally if the ARS List in its
email form had to go away permanently and evolve into something else inside
of BMC Communities, is an interface that would make it available to me
offline as it is online. That was where email won. A web page that feeds out
of being connected to the net is perhaps not a great alternative to a live
Wiki like resource. If you are thinking along the lines of a mobile or
tabloid app, that is exactly where I would like to see the BMC Communities
accessible at. And not have the need to open up a browser, login into BMC
Communities, specifically to interact with this resource. That is almost too
much work to make it less desirable.

 

Is there a Apple or an Android app for interactive with the BMC Communities?
If there is, I am not aware of it - I looked for it in Google Play but do
not see one available. A free mobile or tabloid app for on and offline
viewing and interaction with a community is the type of change I personally
wouldn't mind loosing my email option to. In fact a free app should have
been an option that should have made it years ago.

 

Joe

 


  _____  


From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of arslist
Sent: Friday, June 03, 2016 4:34 PM


To: [email protected]
Subject: Re: ARSlist Future

 

The move of the ARSlist to Communities is primarily a pragmatic one, the
volume of posts to Communities even on the topics we cover are far greater.

 

It seemed to make sense to let people go to one place, Communities, and
ensure you know about everything going on, and of course what we are talking
about on the ARSlist.

 

 

Does the rss feed feature solve the digest issue? 

 

Daniel

Founder of the ARSlist, soon to be a BMC Communities Group

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Joe D'Souza
Sent: June 3, 2016 2:52 PM
To: [email protected]
Subject: Re: ARSlist Future

 

** 

Like many others have stated, me too prefer email because of its
independence from the internet when not connected - which is why I have
mostly used ARS List from an Outlook Client. I'll be sad to see it go too
although many of you say you could get communities setup much the same way.
I have not yet tried communities using email that I can remember so can't
comment on it but I do hope it works the same way now that we are forced to
divert our attention that direction.

 

Thank you Dan for this community for as long as you have had it running. It
has been a great resource to me. I hope to benefit at the very least as much
if not more from the BMC Communities.

 

There is a very small voice in my head hoping that the end of a resource
such as the ARS List is not a direct or an indirect sign of the future of
BMC Remedy AR System and the associated Atrium and ITSM suites as tracking
and infrastructure management tools in the face of rising and seemingly
formidable competition... I have been seeing some of the competition
progressively eating into the pie which was once largely dominated by BMC
Remedy tools.. Almost seems like BMC needs to put some work into getting
some of that pie back and quickly before it looses most of it..

 

Cheers

 

Joe

 


  _____  


From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Theo Fondse (Gmail)
Sent: Thursday, June 02, 2016 7:43 PM
To: [email protected]
Subject: Re: ARSlist Future

 

Hi Dan,

 

This is sad news for me, but I suppose it was inevitable with the way
current market trends are going.

Thanks for all these years of keeping the list up! s

The ARSList was a life saver for me on a good number of occasions over the
years and I've met some good folks here.

 

 

Best Regards,

 

Theo

 

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Daniel Bloom
Sent: 01 June 2016 22:37
To: [email protected]
Subject: ADM: ARSlist Future

 

** 

I will be moving the ARSlist Community to BMC Communities. Where our members
will still be the only ones that know why this is the Action Request System
list and not the Remedy list.

 

Some of the concerns expressed have been raised by me with BMC and I make
this move with the assurance of non-interference and in fact increased
co-operation for the good of the community.

 

At least one server will stay commissioned until October, but various web
sites and services you see will vanish between now and then as I work with
BMC and my ISP.

 

The URLs will be changed to point to the new home at the appropriate time,
and I will continue with (likely monthly) updates over the summer.

 

Note: WWRUG still exists and like any franchise of repeatable events, can
return at any time with the same or a new cast :-)

 

The Farewell to the Listserv based version of the ARSlist will be held at
BMC:Engage, where the answers are.

 

Cheers Daniel

RAC 1995 [no number, they didn't have them yet]

Founder of the ARSlist

Chairman of WWRUG

_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist:
"Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist:
"Where the Answers Are" and have been for 20 years_

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 


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