Hi All,

Thank you for your response , firewall team had made some changes hence we
were unable to access and they have made the changes again now.we are able
to access all tools from local system.

Thanks,
Manoj
+91 996 223 2006

Sent from my Moto Turbo smart phone
On 16 Jun 2016 18:52, "LJ LongWing" <lj.longw...@gmail.com> wrote:

> **
>
> Make sure that port 2000 is open in the fire wall
>
> On June 16, 2016 6:17:37 AM Manoj Kumar <manoj.anup...@gmail.com> wrote:
>
>> **
>>
>> Hi All
>>
>> > We are unable to Unable to connect BMC Remedy client tools to Arserver.
>> There was a recent firewall upgrade in our network and after which we are
>> unable to connect client tools to ARserver. Has anyone face this issue
>> before.
>> >
>> >
>> >
>> > Error: Server 172.28.210.200 reports: ERROR (91): RPC call failed;
>> 172.28.210.200:2000 ONC/RPC call timed out,  5060,
>> >
>> >
>> >
>> > We were able to connect to the server before the firewall upgrade.
>> >
>> >
>> >
>> > We are able to telnet the ARserver. But when we see the wireshark logs,
>> we see the window size as 65280. could this be the problem
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > Thanks & Regards,
>> >
>> > Philip Richard
>> >
>> >
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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