Make sure that there aren't any references to the old server name in the ar.cfg file.
Rick On Jun 24, 2016 08:04, "Grooms, Frederick W" <[email protected]> wrote: > It looks like it is trying to login to the new ARS (like it is expecting > the ARS to be up and running to be able to do an upgrade) > > Fred > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of DanfromVA > Sent: Friday, June 24, 2016 9:36 AM > To: [email protected] > Subject: New Instance Setup > > We are running to authentication error. We have only done 7.6.04 setup on > ARS. No mid tier yet. > What we have done is cloned the existing DB, install ARS except mid tier, > during install use all the same ID and password. > When prompted, we used "upgrade" option on the database instead of > "overwrite". > > Errors appear as > THROWABLE EVENT = Failure while trying to connect to ARServer, > ERROR 623: Authencation failed; > .... > THROWABLE EVENT = failed to perform approval server sanity check > .... > > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
