I wanted to verify something... From the documents "Birt Reports: Resources" <https://communities.bmc.com/docs/DOC-32513> and "Enabling BIRT to access your BMC Remedy AR System data by setting BIRT preferences - BMC Remedy Action Request System 8.…" <https://communities.bmc.com/external-link.jspa?url=https%3A%2F%2Fdocs.bmc.com%2Fdocs%2Fdisplay%2Fpublic%2Fars81%2FEnabling%2BBIRT%2Bto%2Baccess%2Byour%2BBMC%2BRemedy%2BAR%2BSystem%2Bdata%2Bby%2Bsetting%2BBIRT%2Bpreferences> I was able to pull down the zip files and create a BIRT report.
In order for my users to use the report on the web do I need to put the 2 zip files into the AR System Resource Definitions form (I have base ARS 9.1 without ITSM so there are no records in that form)? If I do then what are the values for the fields in the record: Name, Status (Active), Type (BIRT Library), Description, Mime Type, Sub Type)? Will someone with ITSM look in the Resource Definitions form and tell me the records you have for Type = "BIRT Library". Thanks Fred _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
