Try this: http://www.technipages.com/word-enable-send-to-mail-recipient-option
they may need to set their default mail client. Lee Cullom | Northcraft Analytics IT Metrics Specialist | Business Intelligence Applications for IT Direct – 678-438-7244 | http://www.northcraftanalytics.com Main - (678) 664-ITSM What is Northcraft Analytics? Find out in 87 Seconds. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Janne Olsson Sent: Thursday, August 18, 2016 6:17 AM To: arslist@ARSLIST.ORG Subject: Send request Hi, We run ARServer 8.1 with SQL Server. Our users still prefer to use User tool 7.6.04 (and it works fine). Recently we upgraded to Office 2016 and after that some users face a problem with the function File -> Send Request -> Mail Recipient. The menu choice is disabled (grayed out). Anyone else that have faced that problem and found a solution for it? Thanks, Janne _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
