Hello Experts,
user are trying to open custom form in request entry console ( http://servername/arsys/forms/midtier/SRS%3AServiceRequestConsole/enduser/?cacheid=aff87e93&mode=CREATE)using the following URL saved in the favorites of web browser. http://servername/arsys/forms/midtier/SRS:ServiceRequestConsole/?mode=submit&F303900000=4&F303900900=SR001A64901EF4mQh6UwszdFAgmeYQ&F303906700=0&F303902000=0&F303902100=0 <https://communities.bmc.com/external-link.jspa?url=http%3A%2F%2Fservername%2Farsys%2Fforms%2Fmidtier%2FSRS%3AServiceRequestConsole%2F%3Fmode%3Dsubmit%26F303900000%3D4%26F303900900%3DSR001A64901EF4mQh6UwszdFAgmeYQ%26F303906700%3D0%26F303902000%3D0%26F303902100%3D0> step1. login to itsm. step2 : open another tab and select the url http://servername/arsys/forms/midtier/SRS:ServiceRequestConsole/?mode=submit&F303900000=4&F303900900=SR001A64901EF4mQh6UwszdFAgmeYQ&F303906700=0&F303902000=0&F303902100=0 <https://communities.bmc.com/external-link.jspa?url=http%3A%2F%2Fservername%2Farsys%2Fforms%2Fmidtier%2FSRS%3AServiceRequestConsole%2F%3Fmode%3Dsubmit%26F303900000%3D4%26F303900900%3DSR001A64901EF4mQh6UwszdFAgmeYQ%26F303906700%3D0%26F303902000%3D0%26F303902100%3D0> form opens correctly , but when it is saved or canceled. they get error on request entry console. I have checked using URL create utility, the url seems to be correct, thats why form is open properly, but when it is saved or cancel, we get following error or explore crashes. Please share your advice. [image: Inline image 1] -- *Cheers!!* *Sahil Pathania* _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

