Hi Dave,

This is a bit tangent to Application-Query-Delete-Entry but related to
deleting AR System Email Messages (we were recently at 3 mil). We use to do
exactly the same thing; run a query in User Tool --> Delete. Now we use
RRR|Chive to delete. It is nice and gentle on both the AR Server and the PC
it is being run from and does it all in one shot based on a query.

Check the details on the BMC Communities:
https://communities.bmc.com/message/615453

Jason

On Tue, Aug 30, 2016 at 7:12 AM CRENSHAW, CRYSTAL <
[email protected]> wrote:

> **
>
> Dave,
>
>
>
> We have created an escalation for version 8.1.01.
>
>
>
> The Run If is *'Modified Date' < ($DATE$ - (10 * 86400))*      <<We only
> keep 10 days<<
>
>
>
>
>
> And the Run Process is:  *Application-Delete-Entry "$SCHEMA$" $Email ID$*
>
>
>
>
>
> Not sure if that will work for your version but hope that helps.
>
>
>
> Thanks,
>
>
>
>
>
> Crystal Crenshaw
>
> Service Management Senior Systems Analyst
>
> Project Services – Service Management
>
> (919)508-0546
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Dave Barber
> *Sent:* Tuesday, August 30, 2016 9:49 AM
> *To:* [email protected]
> *Subject:* Application-Query-Delete-Entry
>
>
>
> **
>
> All,
>
> I'm trying to figure out the syntax required for
> Application-Query-Delete-Entry .... (Server is running ARS 7.5)
>
> Trying to keep an "archive" of emails - we have a requirement to keep 6
> months worth in the system (audit trail, proof of sending, etc.), and the
> form was actually turning out to be the largest on the system (over 7
> million records - I manually deleted the older ones via the user tool, that
> is not fun!).
>
> In an active link, just trying a simple
>
>  $PROCESS$ @@:Application-Query-Delete-Entry "AR System Email Messages"
> '3' < ($TIMESTAMP$ - (86400 * 75))
>
> The 75 is related to a test system and the data that is on it (would
> obviously be changed on live).  The query itself is fine against the email
> messages form, it just comes up with a qualification error when run via the
> active link.
>
> Any suggestions?  I could try an alternative using
> Application-Delete-Entry <form> <record ID> and table walking, but that'll
> be horrendously inefficient in comparison to Application-Query-Delete-Entry.
>
> Regards
>
> Dave Barber
>
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