Hi All, Wish you happy new year!!! As a part of Remedy Administrative task I need to monitor the utilization of Application licenses. similar to AR User licenses which can be monitored via Server Statistics. I did following 1) In the Application statistics configuration defined the application as it appears in the Application sub tree in ARAdmin, set time interval as 900 Seconds. Result : The snap shot is collected at every 900 seconds but all values as 0. 2) Then I saw that the Application Statistics can configured. However under Application dropdown it lists only deployable applications. I configured the "Home Page" which was shown as Deployable. The interval was set to 900 Seconds again. Result: The snap shot for the Home Page shows non zero values for many parameters. However license utilization is still 0. Question: 1) Is it that the Helpdesk and Change Management application should be configured or changed to Deployable application? 2) If they are changed to Deployable, will it have any other effect? 3) Is there any other way of monitoring Application license utilization? Best Regards, Uday Joshi
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