I want to use ldap. When I set primary provider to
*rg.jivesoftware.openfire.auth.DefaultAuthProvider
I can't connect to openfire admin console anymore.*
I set the rest of properties according this instruction.

BR,
Irina


2017-05-02 15:27 GMT+03:00 Rune Kristian Sørlid <[email protected]>:

> **
> Hi.
>
> Verify that you have set up the Authentication provider correctly.
>
> https://docs.bmc.com/docs/display/public/smartIT15/
> Installing+Chat+on+a+remote+server
>
> 2.C
>
> //Rune
>
>
>
> 2017-05-02 12:56 GMT+02:00 Irina Solarcuka <[email protected]>:
>
>> **
>> Hi,
>>
>> I've a problem with chat in Smart IT.
>> Smart IT and openfire are installed on the same server.
>> I'm able to connect to chat from ITSM 8.1. but not from Smart IT 1.5.01
>> In Smart IT chat is still disabled.
>>
>> connect.properties file contains:
>>
>> #MyIT server host and port, this is required for Chatter integration
>> myit.server.host = drkosh.corp.tele2.com
>> myit.server.port = 9000
>> chat.server.cm.host = drkosh.corp.tele2.com
>> chat.server.client.port = 5222
>> chat.server.admin.login = irinsola
>> chat.server.admin.password = <passw>
>> chat.server.groupChatService = conference
>> chat.server.admin.pool.size = 6
>> chat.server.boshUrl = http://drkosh.corp.tele2.com:7070/http-bind/
>> chat.server.domain = drkosh.corp.tele2.com
>> api.token.XrspqYebnjfsppAzwOmpPeGmNyNavjDkAdnMMMwQpvNrttEbXA
>> RIAAvNTzVPvMpSVgbRBPZgsBFkqyQeMnArTfzpiQKSWtXxCwCqPCUXcXQleLlLJGNMWWxKMPguZpwo
>> = 03968323-2f63-4021-aaab-e69405338e67
>>
>>
>> I'm able to see my connection from openfire admin console:
>>
>>
>> but in Smart IT chat is not available (red).
>>
>> Both - monitor and Smart plugins are available.
>>
>>
>> Could you please give me some advice what else I need to check?
>>
>> BR,
>> Irina
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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