As I understand it, it is installed with ARS, but is not fully functional till you install ITSM.
On Tue, May 2, 2017 at 1:59 PM, Fawver, Dustin <[email protected]> wrote: > Per my sales rep and also BMC's documentation, it's part of ITSM. > > "BMC Remedy Smart Reporting is licensed for BMC Remedy Remedy ITSM > customers. Options for other customers who use BMC Remedy AR System without > BMC Remedy ITSM applications are being discussed." > > https://docs.bmc.com/docs/display/public/itsm90/FAQs+ > and+additional+resources+for+BMC+Remedy+Smart+Reporting# > FAQsandadditionalresourcesforBMCRemedySmartReporting- > BMCRemedySmartReportinglicensing > > --Dustin > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Jamie > Sent: Tuesday, May 02, 2017 10:24 AM > To: [email protected] > Subject: Re: Report questions > > Hello Dustin - It looks like Smart Reporting is part of the AR Platform, > or at least Smart Reporting is being patched and updates and packaged with > ARS. Are you sure you can't use Smart Reporting without ITSM? > > ____________________________________________________________ > ___________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the > Answers Are, and have been for 20 years" > > ____________________________________________________________ > ___________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
